Types of Services

MBTelehealth provides Manitobans with access to health services through the use of technologies, to overcome the barriers of distance, time, and expense. MBTelehealth connects people to the information and services they require to manage their health closer to home.

Videoconferencing and Virtual Visits

MBTelehealth Videoconferencing – provides secure, real-time, room-based videoconferencing sessions enabling participants to communicate between two or more locations. This service is used in Manitoba and surrounding jurisdictions to support health-care delivery.

Microsoft Teams (Teams by MBT) – allows for scheduled virtual visits to a patient in their home. It is also a collaboration tool for clinical and administrative meetings.

Zoom for Healthcare – This service has a licensing cost and can only be used in certain instances where Teams does not meet the requirements. Contact Virtual Care for more information if you require this service.

Virtual Visit Provider Portal/Connection Dialer – allows health-care providers to launch this service from their computer or mobile device anywhere high speed internet is available. It provides secure, real-time videoconferencing that can be used for clinical and non-clinical telehealth events.

Clinical Secure Messaging

TigerConnect – allows for seamless communication between health-care providers using video, voice and text. This tool allows for Critical Alerts which can be enabled to sound, even if the phone is in do not disturb/focus mode or on silent.

Microsoft Teams – allows for group communication across multiple sites. This tool is often used by programs that need to share PHI securely, but don’t need the Critical Alert function offered in TigerConnect.

eConsult

eConsult (Store and Forward) – enables health-care providers to ask questions and/or send digital images of some non-urgent health-related conditions to a specialist without the patient having to travel.

BASE eConsult – enables health-care providers to ask questions and/or send digital images of some non-urgent health-related conditions to a specialist without the patient having to travel.

Catalogue of Specialized Services

Catalogue of Specialized Services

The Catalogue of Specialized Services (CSS) is a secure, searchable online directory of the specialized services provided by physicians and psychologists throughout Manitoba.

For more information on any of these services click on the applicable menu item on the right.

Click on the Training tab at the top for Quick Reference Guides and Video training for our services.

Next Steps

If you are interested in obtaining one of our services or would like more information, contact the Digital Solutions Facilitator for your region.

If you would like to compare all of the services to see which option is best for you in a clinical or non-clinical setting, view the matrix. Virtual Care Services Matrix