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TigerConnect

IMPORTANT:

  • Sharing of TigerConnect accounts is not permitted, each user requires their own user account for the application even when used on a shared mobile phone. 
  • Do not connect your device (workstation, cellphone or iPad) to BellMTS Guest Wifi while at the hospital (other than at these locations:  CCMB MacCharles or 700 Elgin); it will break your connection to MS Teams, Connection Dialer and TigerConnect.
  • Due to the potential security and privacy risks associated with the TikTok app, you must delete the app from your work or personal device prior to installing and using any of our services on that device.

TigerConnect allows for seamless communication between health-care providers using video, voice and text. This tool allows users to tailor their notification preferences, communicate periods of unavailability, automatically forward messages to another provider, allow Critical Alerts and more. If enabled, Critical Alerts will appear on the phone’s lock screen and a loud alert will sound, even if the phone is in do not disturb/focus mode or on silent.

This tool is intended for communication purposes only and does not replace standard patient documentation. 

TigerConnect can be used on a computer, Android or iOS mobile device.

For general questions, contact the Virtual Care team at [email protected].

Note: Press Ctrl + F5 after you open a PDF document to ensure you are viewing the most recent information as there are frequent updates being made.

Clinical Secure Messaging

Use the initial setup guides to help you install TigerConnect on your selected device(s). Then, use the Learning Guide to learn the basics of using TigerConnect.

If you require assistance, contact the Service Desk at 204-940-8500 Option 4, Option 1 or toll-free 1-866-999-9698 Option 4, Option 1.

Patient Engagement