IMPORTANT: Sharing of TigerConnect accounts is not permitted, each user requires their own user account for the application even when used on a shared mobile phone. 

TigerConnect

TigerConnect allows for seamless communication between health-care providers using video, voice and text. This tool allows users to tailor their notification preferences, communicate periods of unavailability, automatically forward messages to another provider, allow Critical Alerts and more. If enabled, Critical Alerts will appear on the phone’s lock screen and a loud alert will sound, even if the phone is in do not disturb/focus mode or on silent.

This tool is intended for communication purposes only and does not replace standard patient documentation. 

TigerConnect can be used on a computer, Android or iOS mobile device.

For general questions, contact the Virtual Care team at [email protected].

Note: Press Ctrl + F5 after you open a PDF document to ensure you are viewing the most recent information as there are frequent updates being made.

Getting Ready to Use TigerConnect for Urgent Clinical Secure Messaging

Use the initial setup guides to help you install TigerConnect on your selected device(s). Then, use the Learning Guide to learn the basics of using TigerConnect.

• Appropriate Use
• Initial Setup – Mobile
• Initial Setup – Desktop
• Initial Setup – Shared Phone
• Learning Guide – Mobile & Desktop

End User Support

Need more help? The following resources are available to help users through this transition period.